See PART 1 – SAP Implementation is an Investment NOT an Event How much is it going to cost and how long is it going to take? That is the classic approach to SAP implementations. Today it’s not enough and the marketplace is demanding more from their IT dollars. Now there are questions about measuring cost reductions, process [...]
Customer Relationship Management (CRM) is a core business practice that most everyone reading this post will be familiar with at some level. It is likely that you’ve read about CRM, have attended workshops and seminars on the subject and perhaps you even believe you’ve implemented what you feel is a CRM initiative. While customer relationship management [...]
You’ve selected SAP as your software application, now you move on to look for competitive bids from several software vendors to implement the system. You have a good understanding of the scope of the business processes you want to address but what do you look for and where do you begin? [FN1] Your Primary SAP [...]