SAP Success Factors for Vendor Selection – Responsibility Matrix 2

By |October 18th, 2010|

Based on a combination of the academic literature [FN1] and my personal experience, I have put together the following SAP and ERP Critical Success Factor Responsibility Matrix. The large “A” indicates a primary responsibility, a small “z” indicates a secondary responsibility, and a blank field indicates no direct responsibility. This is part of the continuing series on managing the SAP vendor relationship to ensure SAP project success. To do so, you need to review the SAP critical success facto [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 1

By |October 11th, 2010|

After a short look at the peer-reviewed academic literature, Anil Bhagwani did a brief case study on ten failed SAP implementations and ten successful SAP implementations. From these, he continued to distill SAP critical success factors. For more vendor selection background, please refer to another study: SAP Implementation Partner or Company Selection Criteria. Common SAP Critical Success Factors (CSF's) Identified for Successful ERP Implementations The study author's perspective and summary o [...]

Removing SAP Project Barriers to Realize ROI and Business Benefit

By |August 2nd, 2010|

As long as the application consultants’ limited understanding of your business drive your SAP implementation, it will only reflect their SAP capabilities. If you want more, then your project focus must become business driven rather than vendor and consultant driven. Frequently I see or hear SAP consultants, even those who claim to be “Platinum” level consultants, who really do not understand the extent of the capabilities of SAP as a business process and systems platform. Even though these Plat [...]

Series on SAP Competency Center or SAP Center of Excellence

By |July 21st, 2010|

  THREE-PART SERIES ON DEVELOPING AN SAP CENTER OF EXCELLENCE. You probably already knew that a "Competency center" is focused on SAP application support such as help desk functions, system stabilization, troubleshooting, etc. But did you know that a true "Center of Excellence" is focused on the business and business drivers? The key goal of a "Center of Excellence" is to integrate not just the application, but the application support staff into the business. Business Transformation from [...]