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Steering Committee Governance for an SAP Center of Excellence
Steering Committee Governance for an SAP Center of Excellence

Steering Committee Governance for an SAP Center of Excellence

By Bill Wood|July 11th, 2011|

This post is based on information from my ASUG presentation in Atlanta: Beyond Technology Alignment – Building a Center of Excellence (http://bit.ly/jJefxP). ------------------------- At the intersection of business and IT, you have convergence. At the place of convergence is where the Center of Excellence exists. ------------------------- One of the key SAP project success factors is to use a steering committee made up of key business stakeholders. They can meet once a week or once a month, bu [...]

Series on SAP Competency Center or SAP Center of Excellence

By Bill Wood|July 21st, 2010|

THREE-PART SERIES ON DEVELOPING AN SAP CENTER OF EXCELLENCE. You probably already knew that a "Competency center" is focused on SAP application support such as help desk functions, system stabilization, troubleshooting, etc. But did you know that a true "Center of Excellence" is focused on the business and business drivers? The key goal of a "Center of Excellence" is to integrate not just the application, but the application support staff into the business. Business Transformation from [...]

The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors

By Bill Wood|April 26th, 2010|

A while back, I was reviewing academic material on ERP/SAP Project success factors. One particular study stood out because it laid out 22 specific success factors by project stage [FN1]. Even though this study dates from 2001, the Critical Success Factors (or CSFs) still ring true today, and the conclusions are consistent with what I have seen on SAP projects since I started in 1994. While the sample size was somewhat limited (86 completed questionnaires), the data and information prov [...]