Designing startup metrics to drive successful behavior

By |March 11th, 2010|

 Great companies are almost always run by great management teams. And great management teams know that the only way to improve a process is to start by measuring it. Good metrics should also be actionable and drive successful behavior. In this post, I reveal how to figure out which metrics matter the most, and how to design them in such a way as to drive behavior that will lead to the results that you want. This post is applicable to any kind of business. In a follow-up post, I will use th [...]

Reduce SAP, ERP, or Technology Project Stress: Part 2

By |August 20th, 2008|

A good SAP project with solid performance requirements will often be a stressful experience. Anyone who has been through an ERP implementation has experienced this stress. And although this may sound counter-intuitive, if you’ve chosen the right people for the project during the course of the implementation, you will experience conflict. Why do tempers flare with the right people? They are usually the people who care the most about the business and are passionate about their responsibilities. I [...]