SAP Project Manager – SAP Program Manager, Lessons from the Trenches

By |July 25th, 2011|

This is a continuation of the previous post that addressed early requirements for good SAP project management (see Effective Results from SAP Project Managers – SAP Program Managers). SAP Project Management Responsibility Above all else, a manager’s primary responsibility is to ensure the success of those they are responsible for managing. Overall success of any initiative is directly tied to the success of those responsible for delivery of that initiative. This is especially true in fast-paced [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 1

By |October 11th, 2010|

After a short look at the peer-reviewed academic literature, Anil Bhagwani did a brief case study on ten failed SAP implementations and ten successful SAP implementations. From these, he continued to distill SAP critical success factors. For more vendor selection background, please refer to another study: SAP Implementation Partner or Company Selection Criteria. Common SAP Critical Success Factors (CSF's) Identified for Successful ERP Implementations The study author's perspective and summary o [...]

Toward an SAP Center of Excellence or SAP Competency Center – PART 3

By |July 28th, 2010|

Part 3 of 3 Stages and Components of the SAP Center of Excellence To wrap up this series, we will take a brief look at the post go-live or production support environment. One academic study I reviewed on ERP project success factors defined the three production stages of Acceptance, Routinization, and Infusion (see The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors). These three terms fit the requirements for SAP production system stages as you move toward an SAP Cen [...]

SAP Implementation is an Investment NOT an Event

By |July 12th, 2010|

A while back, I talked to a pair of executives who were trying to determine whether or not their SAP implementation cost was higher or lower than their competitors. They wanted benchmarks or some other way to know if they were in line with the marketplace. The CFO was worried that they might have paid way too much for their SAP implementation. After talking for a few minutes, they realized that they were looking at the question the wrong way. While they were asking about how their expenditure c [...]

A New SAP Implementation Methodology and Implementation Steps

By |June 28th, 2010|

Studies have shown that projected benefits in business cases for IT investments and actual value achieved face a critical disconnect, because so many firms focus on going live with a project rather than its value delivery. An SAP/ASUG best-practice survey on capturing the projected benefits of an IT project found that 73% of companies do not quantitatively measure value post-implementation (SAP Executive Insight Series, pg. 7, 2009). Critical business benefits for an SAP project require taking [...]

The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors

By |April 26th, 2010|

  A while back, I was reviewing academic material on ERP/SAP Project success factors. One particular study stood out because it laid out 22 specific success factors by project stage [FN1]. Even though this study dates from 2001, the Critical Success Factors (or CSFs) still ring true today, and the conclusions are consistent with what I have seen on SAP projects since I started in 1994. While the sample size was somewhat limited (86 completed questionnaires), the data and information prov [...]