SAP Customer Responsibility for SAP Project Success

By |April 23rd, 2012|

Some time ago, I put together a synthesis of SAP success criteria based on academic literature and my own personal experience. The table below is part of the list of SAP Success Factors for Vender Selection – Responsibility Matrix. For a more detailed explanation of each of the vendor-related items, see the posts listed in the Series on SAP ERP Project Success Factors. In the prior series, we went through SAP success factors with shared responsibilities between the company adopting the SAP appl [...]

SAP ERP Project Failures Lessons Learned and Mini Case Studies 2

By |December 20th, 2010|

The following SAP ERP project failures cover the importance of testing, change management, training, senior management involvement, scope management, and quality of the consultants provided by ERP implementation vendors. With the exception of the inept, incompetent, or otherwise unqualified “con”sultants provided by some system integrators, you should note that these failure overviews illustrate many of the points made by Steve Phillips in the post on Software Consulting Firms and Clients Myths [...]

SAP System Vendor Project Success Criteria & Factors 2

By |November 8th, 2010|

This is a continuing post in an extensive series on achieving SAP project success. For the complete series, please see the Additional Resources list at the end of this article. Last week's post looked at some of the key factors around the type of consultants you need for success, your project approach, and the structure around the project. This week, we will continue exploring details around the SAP critical success factors (SAP CSF’s) as they relate mostly to SAP project scope and SAP project [...]

SAP System Vendor Project Success Criteria 1

By |November 1st, 2010|

Using the success criteria table laid out in SAP Success Factors for Vender Selection Responsibility Matrix 2 as a starting point for shared SAP project success, we will look at some strategies, tactics, techniques, and ideas for managing these shared responsibilities. By more aggressively managing these shared SAP critical success areas, we can set the correct tone and expectation for the SAP project. [FN1] This series will look at the things you should expect from your SAP system vendor, and [...]

ERP Project Plan: Getting Real (Part 4)

By |June 17th, 2010|

Twelve Tips to Avoid an ERP Schedule Disaster In my previous blog entries, we established the need to develop a valid ERP project schedule as a tool to manage the project and set the right expectations (in terms of time and budget). The point is ERP planning is not about throwing darts to come up with dates or forcing a schedule to say what we want it to say. We can wish all we want, but a schedule should reflect project realities, and agreed upon planning assumptions. In addition, we previousl [...]