SAP Customer Responsibility for SAP Project Success

By |April 23rd, 2012|

Some time ago, I put together a synthesis of SAP success criteria based on academic literature and my own personal experience. The table below is part of the list of SAP Success Factors for Vender Selection – Responsibility Matrix. For a more detailed explanation of each of the vendor-related items, see the posts listed in the Series on SAP ERP Project Success Factors. In the prior series, we went through SAP success factors with shared responsibilities between the company adopting the SAP appl [...]

SAP IT Governance, SAP Program Management, SAP PMO Metrics

By |January 9th, 2012|

On this forum, the most frequent response from the project and program managers was a call for independence. However, when I raised the issue of project or program manager accountability, metrics, performance, and avoidance of project messes, no one addressed the problem. Is it any wonder so many business application projects and programs get into trouble, go over budget, and exceed the allotted time when the individuals responsible for coordinating and evaluating them don't want clear accounta [...]

More SAP Project Leadership Tips for Managing Conflict

By |November 28th, 2011|

If you are determined to gain and then maintain SAP project momentum, you will see stress. Part of the requirement for momentum includes asking people to reach for stretch goals that can challenge (and deepen) their capabilities, but also cause tension and even conflict. One author says conflict is "a situation of competition in which the parties are aware of the incompatibility of potential future positions and in which each party wishes to occupy a position which is incompatible with the wish [...]

5 More Leadership Tips for Successful SAP Project Management

By |November 21st, 2011|

Of the previous five tips I reviewed last week, the first three are all related to project momentum. Let's look at a key to maintaining that momentum while also reducing the impediments on your SAP project. One SAP critical success factor for maintaining project momentum requires SAP project management that is fully integrated in the day-to-day project activities. This hands-on approach to project management is one of the SAP best practices for overall project success. The tools, resources, and [...]

5 Leadership Tips for Successful SAP Project Management

By |November 14th, 2011|

All too often, I see SAP Project Management done improperly. As I have often said, I do not generally fault customers or clients who hire outside help for SAP project management. If they believed they had the answers, they wouldn't bother with contractors for guidance. Too often, I see SAP project management treated as project administration without much leadership. Just about anyone can be a checklist administrator. What is lacking from many SAP projects is the project management leadership to [...]

SAP Program Management Requires a Type of CMMI

By |November 7th, 2011|

Many are unaware that SAP provides a broad set of tools and resources for Program Management and the Capability Maturity Model (or CMM). Few are familiar with SAP’s broad set of supports for this purpose, such as the ASAP Methodology Phase 6 “Run” enhancement. This enhancement is loaded with key information that aligns with Program Management responsibilities and CMMI (Capability Maturity Model Integration) [FN1]. So, what is CMM (or CMMI as it is more properly referred to)? “CMMI (Capability M [...]