SAP IT convergence Archives - Innovate. Integrate. Transform. Run.

3 Development Phases for SAP Center of Excellence Maturity
3 Development Phases for SAP Center of Excellence Maturity

3 Development Phases for SAP Center of Excellence Maturity

By Bill Wood|May 14th, 2012|

Before we get into the substance of how to build a next-generation IT organization that is integrated with business, we need to take a quick review. Last week’s post on SAP Service Provider to Business Peer Through Center of Excellence Maturity proposed the direct maturity of the SAP IT organization. Here, we discussed the three stages of Organizational Change Management Inside the SAP IT Support Organization. These stages create clear distinctions between SAP Service Delivery versus Value Deli [...]

SAP Service Provider to Business Peer Through Center of Excellence Maturity
SAP Service Provider to Business Peer Through Center of Excellence Maturity

SAP Service Provider to Business Peer Through Center of Excellence Maturity

By Bill Wood|May 7th, 2012|

One key pillar of moving Beyond Technology Alignment requires Organizational Change Management Inside the SAP IT Support Organization (OCM inside IT). A key component of that OCM within IT relies heavily on Creating a Knowledge Centered Learning Organization. Within that learning organization, especially with enterprise applications such as SAP, you need to build organizational maturity. A three-tier approach to building that organizational maturity is part of the Series on SAP Competency Cente [...]

Organizational Change Management Inside the SAP IT Support Organization
Organizational Change Management Inside the SAP IT Support Organization

Organizational Change Management Inside the SAP IT Support Organization

By Bill Wood|April 2nd, 2012|

The last few weeks have focused on the path for IT leaders to become strategic business partners. Academic research shows that to gain Sustained Business Value from SAP Business Software, you must focus technology implementation efforts on business benefits. This includes using metrics to determine if business goals were achieved by the software implementation effort. Achieving Business Value from SAP Investment was about case studies that evaluated organizations with a business benefits approa [...]

SAP Program Management Requires a Type of CMMI
SAP Program Management Requires a Type of CMMI

SAP Program Management Requires a Type of CMMI

By Bill Wood|November 7th, 2011|

Many are unaware that SAP provides a broad set of tools and resources for Program Management and the Capability Maturity Model (or CMM). Few are familiar with SAP’s broad set of supports for this purpose, such as the ASAP Methodology Phase 6 “Run” enhancement. This enhancement is loaded with key information that aligns with Program Management responsibilities and CMMI (Capability Maturity Model Integration) [FN1]. So, what is CMM (or CMMI as it is more properly referred to)? “CMMI (Capability M [...]

SAP IT Governance – Achieve Business IT Engagement
SAP IT Governance – Achieve Business IT Engagement

SAP IT Governance – Achieve Business IT Engagement

By Bill Wood|October 24th, 2011|

Proper SAP project governance is a function of the business in partnership with IT. With the exception of a few of SAP’s technical applications (such as parts of Solution Manager, HANA, etc.), the entire application suite is about business-- business transaction processing and business processes. If key business resources are not directly engaged in SAP project governance, you may never realize the SAP benefits you expect. This leads me to ask: What benefits you expect from an SAP implementatio [...]

SAP IT Convergence Beyond Business to IT Alignment
SAP IT Convergence Beyond Business to IT Alignment

SAP IT Convergence Beyond Business to IT Alignment

By Bill Wood|September 6th, 2011|

In the new global business age, organizations need to leverage technology organization expertise for business benefit more than ever. Too often, technology organizations focus on technology for the sake of technology, rather than for how it might improve products and services or how it might create more customer focus. In today’s competitive global economy, filled with international economic instability, no part of the enterprise can afford to move very far from what pays the bills. If your SAP [...]