Designing startup metrics to drive successful behavior

By |March 11th, 2010|

 Great companies are almost always run by great management teams. And great management teams know that the only way to improve a process is to start by measuring it. Good metrics should also be actionable and drive successful behavior. In this post, I reveal how to figure out which metrics matter the most, and how to design them in such a way as to drive behavior that will lead to the results that you want. This post is applicable to any kind of business. In a follow-up post, I will use th [...]

Reduce SAP Project Stress: Part 1

By |August 25th, 2008|

  Expectation Setting As one of the most overlooked consulting and management skills, expectation setting can make the difference between a good job and a mess. Expectation setting is vital for both the person who is supposed to meet the expectation (the consultant or implementation vendor), as well as those setting expectations (the customer or project manager). During an SAP implementation, project-related expectation setting comes at many points and phases of the project. The team nee [...]

Reduce SAP, ERP, or Technology Project Stress: Part 2

By |August 20th, 2008|

A good SAP project with solid performance requirements will often be a stressful experience. Anyone who has been through an ERP implementation has experienced this stress. And although this may sound counter-intuitive, if you’ve chosen the right people for the project during the course of the implementation, you will experience conflict. Why do tempers flare with the right people? They are usually the people who care the most about the business and are passionate about their responsibilities. I [...]

SAP as a Change Enabler

By |April 17th, 2007|

SAP is known to improve business efficiency, but did you know that it can also transform your business operations? While many are aware that SAP offers strong benefits, they may not use the program to its full potential. If your company decides to implement or upgrade SAP, the results you achieve depend on several factors. The main elements for success are well-established business reasons and commitment to excellence in staffing your SAP project. That excellence in staffing is not just your in [...]