3 Keys to Reduce SAP TCO & Move to SAP ROI

By |June 26th, 2011|

I only have a couple more posts in my series on overcoming vendor sales tactics, so I wanted to provide a brief distraction and look at a few key areas for SAP organizations to move to excellence. This post focuses on some of the considerations for SAP Total Cost of Ownership (TCO) and SAP Return on Investment (ROI). One key to achieving SAP ROI is through convergence or integration of the SAP staff into the business. I have started down this path as part of a follow-up to the recent ASUG Atlan [...]

Using Your SAP Steering Committee for Business Transformation

By |March 14th, 2011|

How Long-Term SAP Steering Committee Integration Changes the Enterprise One of the biggest benefits of an SAP implementation is the business transformation it can bring. At first, the changes and challenges are uncomfortable, even downright painful. However, in the mid- to long-term, SAP brings about a business culture transformation. When ongoing steering committee involvement enables that transformation, business to IT convergence occurs. Over time, this convergence of business and technology [...]

Toward an SAP Center of Excellence or SAP Competency Center – PART 3

By |July 28th, 2010|

Part 3 of 3 Stages and Components of the SAP Center of Excellence To wrap up this series, we will take a brief look at the post go-live or production support environment. One academic study I reviewed on ERP project success factors defined the three production stages of Acceptance, Routinization, and Infusion (see The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors). These three terms fit the requirements for SAP production system stages as you move toward an SAP Cen [...]

Toward an SAP Center of Excellence or SAP Competency Center – PART 2

By |July 27th, 2010|

Part 2 of 3 SAP Competency Center – Doing Things Right VS SAP Center of Excellence – Doing the Right Things The SAP Center of Excellence approach assumes a dynamic organization that is experiencing a fair amount of change, at a pace that causes the organization to stretch. This is usually the case with growth-oriented companies that are seeking new competitive methods and ways of operating in a challenging global climate. The SAP Competency Center approach assumes a fairly stable business model [...]

Toward an SAP Center of Excellence or SAP Competency Center – PART 1

By |July 26th, 2010|

Part 1 of 3 Is There a Difference Between an SAP Center of Excellence, SAP Competency Center, or SAP Expertise Center? A while back, Michael Done and I were talking about his SAP Green Book-- thriving after going live with SAP [FN1]. As the conversation progressed, it was obvious to both of us that although he has been advocating for an SAP Center of Excellence for quite some time, few companies had succeeded in creating one.Our conversation started a lengthy thought process about our careers wi [...]

Series on SAP Competency Center or SAP Center of Excellence

By |July 21st, 2010|

  THREE-PART SERIES ON DEVELOPING AN SAP CENTER OF EXCELLENCE. You probably already knew that a "Competency center" is focused on SAP application support such as help desk functions, system stabilization, troubleshooting, etc. But did you know that a true "Center of Excellence" is focused on the business and business drivers? The key goal of a "Center of Excellence" is to integrate not just the application, but the application support staff into the business. Business Transformation from [...]