R3Now.com – ERP, SAP, and IT Solutions for IT Decision Makers

Why Indexed KPIs are Critical for Business Performance and Success

As I've written before not every metric for business or processes is a KPI.  Too many IT systems and too many companies define a departmental goal as a Key Performance Indicator creating unnecessary friction between other departments or areas of the company. By using a weighted index you significantly reduce, and in some cases eliminate the competing requirements. As part of a continuing effort on using key performance indicators for building a strategy focused organization I'm offering th...

Using Key Performance Indicators for Building a Strategy Focused Organization

The key performance indicator acronym (KPI) is used so much that it has come to be associated with any type of business measure.  Everything is called a KPI and it is a silly distraction from an important business tool.  Not every measure is a KEY Performance Indicator, only those measures that are critically important to making a difference in the marketplace are truly KEY to your company health and performance. Because of this confusion what many call Key performance indicators often lo...

ERP and SAP Business Case for ROI, Business Benefit, and Success

Your company’s SAP or ERP business case should start before your RFP, and not just at a high level. It is important to take some time up front to get educated and develop some key understanding before ever issuing an RFP.  The more educated you are: The better the quality of the RFP. The better choice you will make at vendor selection (you'll be able to see past sales pitches to the substance). You'll be better able to make a more objective assessment during demonstrations and t...