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Browsing Posts tagged KPI

Aligning SAP Scope to Meaningful Business Requirements
April 13, 2010 Bill Wood No comments

I’m always amazed at how many projects miss one of the most important (and relatively simple) scoping requirements.  The worst part is that projects don’t just miss it but they get it completely backward! After doing SAP projects since 1994, I still can’t believe SAP’s customers don’t use the old “Seven Habits” step of starting [...]

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Why Indexed KPIs are Critical for Business Performance and Success
January 21, 2010 Bill Wood No comments

As I’ve written before not every metric for business or processes is a KPI.  Too many IT systems and too many companies define a departmental goal as a Key Performance Indicator creating unnecessary friction between other departments or areas of the company. By using a weighted index you significantly reduce, and in some cases eliminate [...]

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Using Key Performance Indicators for Building a Strategy Focused Organization
December 18, 2009 Bill Wood No comments

The key performance indicator acronym (KPI) is used so much that it has come to be associated with any type of business measure.  Everything is called a KPI and it is a silly distraction from an important business tool.  Not every measure is a KEY Performance Indicator, only those measures that are critically important to making a [...]

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