Sustained Business Value from SAP Business Software

By |February 20th, 2012|

From time to time, I review academic literature about the application of technology and offer my SAP experience-based perspective. A while back, I was reviewing one of these studies, which was about enterprise software. In this study, the authors made a key clarification. They recognized two types of implementations: problem based (i.e. address your “pain points”) or innovation based. Their suggestion was that some elements of both would be present on any large-scale IT project, but each type o [...]

How the SAP Consulting Peter Principle Works

By |September 12th, 2011|

Most of us working in business for any period of time have heard of the “Peter Principle.” Dr. Laurence J. Peter and Raymond Hull formulated this concept in their 1968 book The Peter Principle, a humorous treatise which also introduced the "salutary science of Hierarchiology." [FN1] While the exact quote is slightly different, many interpret this as meaning that people tend to rise to their level of incompetence in organizations built on hierarchies. As an important caveat before getting into t [...]

Steering Committee Governance for an SAP Center of Excellence

By |July 11th, 2011|

This post is based on information from my ASUG presentation in Atlanta: Beyond Technology Alignment – Building a Center of Excellence (http://bit.ly/jJefxP). ------------------------- At the intersection of business and IT, you have convergence. At the place of convergence is where the Center of Excellence exists. ------------------------- One of the key SAP project success factors is to use a steering committee made up of key business stakeholders. They can meet once a week or once a month, bu [...]

ERP Education: Losing Our Religion

By |January 17th, 2011|

Most ERP software packages are designed around industry-accepted business practices, operating philosophies, and techniques that have evolved over many years. Today, the issue is not businesses have a body of knowledge with supporting software tools; the question is, are clients educated enough to see the value or understand the proper use of the tools? The short answer is no.   Education versus ERP software training Many have lost sight of the difference between education and software tra [...]

SAP System Vendor Project Success Criteria 1

By |November 1st, 2010|

Using the success criteria table laid out in SAP Success Factors for Vender Selection Responsibility Matrix 2 as a starting point for shared SAP project success, we will look at some strategies, tactics, techniques, and ideas for managing these shared responsibilities. By more aggressively managing these shared SAP critical success areas, we can set the correct tone and expectation for the SAP project. [FN1] This series will look at the things you should expect from your SAP system vendor, and [...]

ERP Project Plan: Getting Real Part 3

By |May 13th, 2010|

  Let's develop a project schedule people can believe and support. After all, people are the ones who must make any schedule a reality. When it comes to ERP project planning, an aggressive schedule is not a problem. In fact, it is encouraged. However, if you do not strategically consider this schedule, all you will have is a plan to toss out the window. We must deal with the ramifications of unrealistic expectations. Edicts Do Not Always Work First, many falsely believe that when senior ma [...]