SAP Project Fraud Allegations in Marin County v Deloitte, SAP Services

By |March 28th, 2011|

While many people from companies such as Deloitte are incredibly talented, even those companies may have a few bad apples that can and sometimes do spoil the whole entire bushel. In this article, we explore such an occurrence. ===================== The Marin County California Lawsuit against Deloitte Consulting took an interesting turn. The initial complaint was filed in mid-2010 against Deloitte only for fraud in providing inept and incompetent consultants (for background, see my previous post [...]

ERP Education: Losing Our Religion

By |January 17th, 2011|

Most ERP software packages are designed around industry-accepted business practices, operating philosophies, and techniques that have evolved over many years. Today, the issue is not businesses have a body of knowledge with supporting software tools; the question is, are clients educated enough to see the value or understand the proper use of the tools? The short answer is no.   Education versus ERP software training Many have lost sight of the difference between education and software tra [...]

SAP ERP Project Failures Lessons Learned and Mini Case Studies 3

By |December 27th, 2010|

  In this final installment on these lessons learned and mini case studies, we will look at a few older SAP project failures. Even in these older SAP project failures, many of the same problems continue to repeat themselves. I would like to point out once again that in the major SAP project failures the software application itself was not at the root of the failure. The project failures I focused on are the ones where there is plenty of published literature to evaluate. Obviously that do [...]

SAP ERP Project Failure Lessons Learned and Mini Case Studies 1

By |December 13th, 2010|

  The following SAP project failures are the first three of what we will review over the next few weeks. The SAP project failures we will review are high-profile examples with significant lessons to be learned. In nearly every case where the SAP implementation actually occurred, within one to two years after the troubled go-live, the SAP software itself was reasonably well-received and the business generally satisfied.   ================= One interesting feature of the SAP project fai [...]

SAP System Vendor Project Success Criteria 1

By |November 1st, 2010|

Using the success criteria table laid out in SAP Success Factors for Vender Selection Responsibility Matrix 2 as a starting point for shared SAP project success, we will look at some strategies, tactics, techniques, and ideas for managing these shared responsibilities. By more aggressively managing these shared SAP critical success areas, we can set the correct tone and expectation for the SAP project. [FN1] This series will look at the things you should expect from your SAP system vendor, and [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 1

By |October 11th, 2010|

After a short look at the peer-reviewed academic literature, Anil Bhagwani did a brief case study on ten failed SAP implementations and ten successful SAP implementations. From these, he continued to distill SAP critical success factors. For more vendor selection background, please refer to another study: SAP Implementation Partner or Company Selection Criteria. Common SAP Critical Success Factors (CSF's) Identified for Successful ERP Implementations The study author's perspective and summary o [...]