ERP critical success factor Archives - Page 5 of 6 - Innovate. Integrate. Transform. Run.

Toward an SAP Center of Excellence or SAP Competency Center – PART 1
Toward an SAP Center of Excellence or SAP Competency Center – PART 1

Toward an SAP Center of Excellence or SAP Competency Center – PART 1

By Bill Wood|July 26th, 2010|

Part 1 of 3 Is There a Difference Between an SAP Center of Excellence, SAP Competency Center, or SAP Expertise Center? A while back, Michael Done and I were talking about his SAP Green Book-- thriving after going live with SAP [FN1]. As the conversation progressed, it was obvious to both of us that although he has been advocating for an SAP Center of Excellence for quite some time, few companies had succeeded in creating one.Our conversation started a lengthy thought process about our careers wi [...]

SAP Implementation is an Investment NOT an Event
SAP Implementation is an Investment NOT an Event

SAP Implementation is an Investment NOT an Event

By Bill Wood|July 12th, 2010|

A while back, I talked to a pair of executives who were trying to determine whether or not their SAP implementation cost was higher or lower than their competitors. They wanted benchmarks or some other way to know if they were in line with the marketplace. The CFO was worried that they might have paid way too much for their SAP implementation. After talking for a few minutes, they realized that they were looking at the question the wrong way. While they were asking about how their expenditure c [...]

A New SAP Implementation Methodology and Implementation Steps
A New SAP Implementation Methodology and Implementation Steps

A New SAP Implementation Methodology and Implementation Steps

By Bill Wood|June 28th, 2010|

Studies have shown that projected benefits in business cases for IT investments and actual value achieved face a critical disconnect, because so many firms focus on going live with a project rather than its value delivery. An SAP/ASUG best-practice survey on capturing the projected benefits of an IT project found that 73% of companies do not quantitatively measure value post-implementation (SAP Executive Insight Series, pg. 7, 2009). Critical business benefits for an SAP project require taking [...]

The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors
The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors

The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors

By Bill Wood|April 26th, 2010|

A while back, I was reviewing academic material on ERP/SAP Project success factors. One particular study stood out because it laid out 22 specific success factors by project stage [FN1]. Even though this study dates from 2001, the Critical Success Factors (or CSFs) still ring true today, and the conclusions are consistent with what I have seen on SAP projects since I started in 1994. While the sample size was somewhat limited (86 completed questionnaires), the data and information prov [...]

Designing startup metrics to drive successful behavior
Designing startup metrics to drive successful behavior

Designing startup metrics to drive successful behavior

By Bill Wood|March 11th, 2010|

Great companies are almost always run by great management teams. And great management teams know that the only way to improve a process is to start by measuring it. Good metrics should also be actionable and drive successful behavior. In this post, I reveal how to figure out which metrics matter the most, and how to design them in such a way as to drive behavior that will lead to the results that you want. This post is applicable to any kind of business. In a follow-up post, I will use th [...]

Reduce SAP Project Stress: Part 1
Reduce SAP Project Stress: Part 1

Reduce SAP Project Stress: Part 1

By Bill Wood|August 25th, 2008|

Expectation Setting As one of the most overlooked consulting and management skills, expectation setting can make the difference between a good job and a mess. Expectation setting is vital for both the person who is supposed to meet the expectation (the consultant or implementation vendor), as well as those setting expectations (the customer or project manager). During an SAP implementation, project-related expectation setting comes at many points and phases of the project. The team nee [...]