Tips to Overcome Sales Tactics by ERP System Integrators

By |May 2nd, 2011|

This is the beginning of a series reviewing some of the typical tactics and sales scams many software vendors use to gain your business. This way, you can create a selection process that filters out such vendors.Rather than competing on merit, many vendors resort to various strategies or techniques that prevent you from gaining the critical insight you need to make the best possible decision. Their strategies and tactics deflect you from discovering any of their weaknesses, or even deceive you [...]

Expert SAP Consulting to Reduce SAP TCO and Improve SAP ROI

By |January 10th, 2011|

  This is a follow-up to a previous post that introduced a fascinating study on expert performance (see Successful SAP Project Team Composition – Technicians or Experts?). The author insightfully noted that expert performance requires not experience alone, but a very special kind of experience. Expert performance requires a focused type of continuous achievement that goes beyond mere time of experience or practice. The study’s authors noted that the difference between the amateur and the [...]

SAP ERP Project Failures Lessons Learned and Mini Case Studies 2

By |December 20th, 2010|

The following SAP ERP project failures cover the importance of testing, change management, training, senior management involvement, scope management, and quality of the consultants provided by ERP implementation vendors. With the exception of the inept, incompetent, or otherwise unqualified “con”sultants provided by some system integrators, you should note that these failure overviews illustrate many of the points made by Steve Phillips in the post on Software Consulting Firms and Clients Myths [...]

Software Consulting Firms and Clients Myths and Half Truths

By |December 6th, 2010|

The following is a post from my friend Steve Phillips who runs a great site entitled "Street Smart ERP Blog." This is a nice complement to the series I just finished on SAP and ERP critical success factors. ================= Steve Phillips writes: Having spent the majority of my career in the shoes of a software consultant or client, I have often wondered why many find it necessary to perpetuate the old myths and half-truths regarding the consultant/client relationship. My feeling is given the [...]

SAP System Vendor Project Success Criteria & Factors 5

By |November 29th, 2010|

This is the final post in the series on SAP project shared success criteria. Doing this entire topic justice has been more of a challenge than I had originally anticipated. At some point, I will put it all together in a PDF e-book. This series leaves you with a lot to digest but over the years these items generally make up the foundations for a very successful project that is able to transform your business. This series has been challenging but interesting and I am glad it is complete. In a few [...]

SAP System Vendor Project Success Criteria & Factors 4

By |November 22nd, 2010|

I had intended to wrap this series up with this post, but because I haven’t done much review of the SAP System Change Control Process, this post will address that topic in detail. The last few SAP critical success factors will have to wait for the next post. Many of the steps, insight, techniques, and other suggestions I have made were gleaned from the SAP ASAP methodology and my experience with the various toolsets that SAP provides to their customers and vendors. This post will address this S [...]