A Cautionary Tale About SAP Knowledge Transfer

By |February 3rd, 2009|

I spent the first few years of my SAP career on SAP training and documentation. During this time, I covered most of the major SAP modules [FN1], which was an invaluable experience for me. That time in front of a classroom doing SAP courses helped me gain an understanding of the user perspective, the client perspective, and how to facilitate effective requirements gathering sessions.Many SAP trainers do not have the luxury of specializing in a single module. Usually, you learn the transactional [...]

Planning For a Smooth SAP Go-Live Part 1

By |October 27th, 2008|

  After you have done all the research and gone through all the trouble to make your project a success, four key areas can still cause trouble during your SAP go-live: 1. SAP Security and Authorizations. 2. Master Data. 3. Business process changes, process gaps (missed processes and exceptions). 4. SAP ABAP Custom Development. While each of these areas consistently cause trouble at go-live, resolving the first item (Security and Authorizations) and the third item (Process issues) should [...]

Planning For a Smooth Go-Live: Part 3

By |October 24th, 2008|

3. ERP or SAP Process issues Let me start with a caveat to this section. No matter how good, thorough, experienced, or conscientious a consultant or a core team member is, a project will always experience a few process gaps, and an occasional completely missing process discovered at go-live. Now that the caveat is out of the way, process problems can occur for many reasons: inexperienced consultants, company employees who miss some of the process exceptions, inadequate training, insufficient in [...]

Reduce SAP Project Stress: Part 1

By |August 25th, 2008|

  Expectation Setting As one of the most overlooked consulting and management skills, expectation setting can make the difference between a good job and a mess. Expectation setting is vital for both the person who is supposed to meet the expectation (the consultant or implementation vendor), as well as those setting expectations (the customer or project manager). During an SAP implementation, project-related expectation setting comes at many points and phases of the project. The team nee [...]

Reduce SAP, ERP, or Technology Project Stress: Part 2

By |August 20th, 2008|

A good SAP project with solid performance requirements will often be a stressful experience. Anyone who has been through an ERP implementation has experienced this stress. And although this may sound counter-intuitive, if you’ve chosen the right people for the project during the course of the implementation, you will experience conflict. Why do tempers flare with the right people? They are usually the people who care the most about the business and are passionate about their responsibilities. I [...]