SAP ERP Project Failures Lessons Learned and Mini Case Studies 3

By |December 27th, 2010|

  In this final installment on these lessons learned and mini case studies, we will look at a few older SAP project failures. Even in these older SAP project failures, many of the same problems continue to repeat themselves. I would like to point out once again that in the major SAP project failures the software application itself was not at the root of the failure. The project failures I focused on are the ones where there is plenty of published literature to evaluate. Obviously that do [...]

SAP ERP Project Failures Lessons Learned and Mini Case Studies 2

By |December 20th, 2010|

The following SAP ERP project failures cover the importance of testing, change management, training, senior management involvement, scope management, and quality of the consultants provided by ERP implementation vendors. With the exception of the inept, incompetent, or otherwise unqualified “con”sultants provided by some system integrators, you should note that these failure overviews illustrate many of the points made by Steve Phillips in the post on Software Consulting Firms and Clients Myths [...]

SAP System Vendor Project Success Criteria & Factors 3

By |November 15th, 2010|

The other day, I made a post to SAP’s Community Network on how to ensure customers get the best SAP business software integrator for their money. One of the comments to that post suggested that I was advocating for customers using only SAP as their system integrator. In my response, I stated that my goal is to encourage SAP customers to get educated so they actually achieve value and ROI from their SAP business software projects. My response sums up why I started this site and what the posts he [...]

SAP System Vendor Project Success Criteria & Factors 2

By |November 8th, 2010|

This is a continuing post in an extensive series on achieving SAP project success. For the complete series, please see the Additional Resources list at the end of this article. Last week's post looked at some of the key factors around the type of consultants you need for success, your project approach, and the structure around the project. This week, we will continue exploring details around the SAP critical success factors (SAP CSF’s) as they relate mostly to SAP project scope and SAP project [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 1

By |October 11th, 2010|

After a short look at the peer-reviewed academic literature, Anil Bhagwani did a brief case study on ten failed SAP implementations and ten successful SAP implementations. From these, he continued to distill SAP critical success factors. For more vendor selection background, please refer to another study: SAP Implementation Partner or Company Selection Criteria. Common SAP Critical Success Factors (CSF's) Identified for Successful ERP Implementations The study author's perspective and summary o [...]

SAP Technicians or Experts

By |September 13th, 2010|

They say a good magician never reveals their tricks. Well, I’m no magician, so I will give you some insight. Lagging indicators (those affected by process improvements, cost-based ROI and TCO methods, and current ERP mindsets) are reactive. Leading indicators (those which directly affect the competitive business landscape) are proactive. SAP and ERP technicians are reactive. They can make system settings, they can help you to make a small tweak here or there, but they are tactical and tend to b [...]