What is IT Strategy?

By |July 7th, 2014|

  We hear it almost every day: IT Strategy, Business Strategy, strategic customer accounts, strategic widgets, etc. Strategy is applied to so many areas with so little understanding that the word has almost become meaningless. I decided to build my own research-based model around strategy because of all of the buzz and the lack of clarity or simplicity. I wanted to answer a key question: How do you determine if you are being strategic or just using tactics you are calling a strategy? Wha [...]

Dear SAP — IT’s Past HANA TIME

By |June 16th, 2014|

In-Memory DB Recently there has been a lot of activity around in-memory database processing.  Oracle announced in-memory which it is positioning as a direct competitor to HANA [Fn1]; IBM, Microsoft, and others are getting on the "in-memory" bandwagon as well [FN2].  A quick check of Wikipedia indicates there are numerous companies claiming "in-memory" database processing as well [FN3]. Then there is the huge performance difference between Solid State Drives (SSD) and physic [...]

Will SAP HANA Lead to a Big Data Revolution?

By |December 17th, 2012|

Many people focus on HANA as a competitor to Oracle, and it is. Even if HANA adoption and sales were to completely devastate SAP's biggest competitor (Oracle), that would not be HANA's biggest impact. The HANA product has the potential to disrupt entire industries in the context of Big Data. Unlike Big Data, I have been skeptical about the benefits and use of social media in the enterprise, writing about it in Why Social Media Marketing Success Is Elusive for Business and Social Media Fads and [...]

Toward an SAP Center of Excellence or SAP Competency Center – PART 2

By |July 27th, 2010|

Part 2 of 3 SAP Competency Center – Doing Things Right VS SAP Center of Excellence – Doing the Right Things The SAP Center of Excellence approach assumes a dynamic organization that is experiencing a fair amount of change, at a pace that causes the organization to stretch. This is usually the case with growth-oriented companies that are seeking new competitive methods and ways of operating in a challenging global climate. The SAP Competency Center approach assumes a fairly stable business model [...]

Where do you Start with SAP Return on Investment or SAP ROI?

By |July 19th, 2010|

See Part 1 - SAP Implementation Is an Investment Not an Event How much is it going to cost, and how long is it going to take? That is the classic approach to SAP implementations. However, this approach is not enough today, as the marketplace is demanding more from their IT dollars. Now the marketplace has questions about measuring cost reductions, process improvements, and customer retention/acquisition. These are all important discussions. Your money has to work for you in your business-- and [...]

Customer Relationship Management or CRM

By |June 13th, 2010|

Customer Relationship Management (CRM) is a core business practice that almost everyone reading this post is familiar with at some level. You have likely read about CRM, attended workshops and seminars on the subject, and perhaps even believe you have implemented a CRM initiative. While customer relationship management is certainly not a new business practice, it is also not a practice that most executives understand or leverage to its maximum capabilities. In today’s post, I will provide an ov [...]