ERP II & ERP III – SAP Business IT Revolution

By |October 31st, 2011|

The day after I released my last post (SAP IT Governance – Achieve Business IT Engagement), techrepublic.com published a review of the CIO future direction. While I do not agree with all of the Gartner conclusions they published, I certainly agree with the “new CIO manifesto” (TechRepublic: Get drastic: 15 IT best practices to kill). Reading through the comments left on the TechRepublic post was enlightening. However, most of the comments focused on the details of one or two points of disagreem [...]

Outsourcing Your SAP Application Support

By |March 20th, 2010|

  I believe it was Peter Drucker who opined about outsourcing and then wrote a book on the subject. The original premise was that low-level administrative functions that were not a key or core focus of the business (such as mail rooms) could be outsourced. Fast forward several years, and business has learned that virtually all non-value add functions can be outsourced. IT infrastructure was value add as long as something new or better could be developed to provide cost savings, efficienc [...]

In Support of Strategy

By |March 2nd, 2010|

What’s with all the “strategy bashing” of late? How could sound strategic planning possibly be a bad thing? Things have spun so far out of control that I recently had a CEO ask: “Is strategy still relevant in today’s business world, and if so, what role does strategy play in the overall make-up of a CEO’s duties and responsibilities?" Let me begin by stating that strategy has never been more relevant than it is today. With all of the current emphasis on tactical execution, understand how a ques [...]

SAP CEO Leo Apotheker’s Departure – What is SAP’s Future?

By |February 8th, 2010|

Even though the timing of Apotheker's departure was unusual, I cannot say that I am surprised. If I look over the landscape of a CEO's job responsibilities (sales, strategy, etc.) and compare that to Leo's short tenure at SAP, I do not see any direction coming from the top. Leo Apotheker came in at a difficult time, but even in the midst of a global economic downturn, it is still possible to succeed. Setting aside SAP's maintenance few missteps, SAP lacked at forward-looking vision in 2010. SAP [...]

What Is the Proper Relationship for the CIO, CEO, and CFO?

By |February 8th, 2010|

The CIO role in business has been changing almost as quickly as technology itself. In the past focusing on business processes and automation was enough to satisfy the business needs for operational excellence. As long as they did so successfully, the CIO received carte blanche, often having large budgets and significant latitude in applying them. However, those days are quickly fading. Today, many IT departments and IT organizations are becoming internal vendors to internal customers with “char [...]

The Real Reason Executive Participation Creates IT Project Success

By |October 10th, 2009|

Since I started in the SAP and ERP arena in 1994, I have heard experts passionately declare that a key criteria for IT project success is executive participation. That mandate applies to any large scale project, whether through ERP, CRM, APO, SOA, BI, or other solutions. Many implementation companies wrongly believe that executive participation is only important because the executive brings authority and visibility to the project. However, a more overlooked yet crucial reason is the senior exec [...]