business transformation Archives - Page 6 of 6 - Innovate. Integrate. Transform. Run.

CRM, ERP, BI, and IT Investment — Where Do You Find the Business Benefit?
CRM, ERP, BI, and IT Investment — Where Do You Find the Business Benefit?

CRM, ERP, BI, and IT Investment — Where Do You Find the Business Benefit?

By Bill Wood|September 19th, 2009|

Most companies want to use CRM applications to "supercharge" their sales forces. They want higher customer retention and acquisition than their competitors, managing the sales pipeline and having better market insight. But few companies realize these goals. After going through some of the academic studies and literature about CRM implementation, evidence suggests that some companies see limited benefit from their CRM implementations, but they are not happy overall. These anecdotal accoun [...]

SAP, ERP III, SOA — The Learning Organization

By Bill Wood|April 27th, 2007|

SAP Knowledge Management Introduction In the technology and business sectors, people are surrounded by buzzwords: ERP, SAP, SOA, you name it. However, these acronyms simply describe ways companies leverage technology for competitive business advantage. The systems are designed to reduce costs, streamline operations, increase revenue, and transform your organization [1]. Since ERP applications such as SAP have entered the business world, enterprises have struggled with one area: capturi [...]

SAP as a Change Enabler

By Bill Wood|April 17th, 2007|

SAP is known to improve business efficiency, but did you know that it can also transform your business operations? While many are aware that SAP offers strong benefits, they may not use the program to its full potential. If your company decides to implement or upgrade SAP, the results you achieve depend on several factors. The main elements for success are well-established business reasons and commitment to excellence in staffing your SAP project. That excellence in staffing is not just your in [...]