business transformation Archives - Page 2 of 6 - Innovate. Integrate. Transform. Run.

SAP Service Delivery versus Value Delivery
SAP Service Delivery versus Value Delivery

SAP Service Delivery versus Value Delivery

By Bill Wood|April 30th, 2012|

In my review of academic literature around SAP or ERP implementations, I find some thought-provoking items. Recently, I reviewed a study that helped me to form a more complete picture of important issues in IT delivery. Even though I have been writing about it for years, I gained a new clarity around evaluating some of the existing delivery models [FN1]. What it comes down to is this question: Are you looking for service delivery or business results for your SAP project? SAP Service Delivery or [...]

SAP Customer Responsibility for SAP Project Success
SAP Customer Responsibility for SAP Project Success

SAP Customer Responsibility for SAP Project Success

By Bill Wood|April 23rd, 2012|

Some time ago, I put together a synthesis of SAP success criteria based on academic literature and my own personal experience. The table below is part of the list of SAP Success Factors for Vender Selection – Responsibility Matrix. For a more detailed explanation of each of the vendor-related items, see the posts listed in the Series on SAP ERP Project Success Factors. In the prior series, we went through SAP success factors with shared responsibilities between the company adopting the SAP appl [...]

Creating a Knowledge-Centered Learning Organization
Creating a Knowledge-Centered Learning Organization

Creating a Knowledge-Centered Learning Organization

By Bill Wood|April 16th, 2012|

This post is a continuation of Business Transformation for IT Leadership and is part of a journey around Organizational Change Management Inside the IT Support Organization. To achieve an active, vibrant, knowledge-sharing learning organization, you need some baseline understanding of what your goals are. You need a culture that produces, organizes, disseminates, applies, and then refines information (see the image to the left). This leads me to the next key point that few people who call thems [...]

Organizational Change Management Inside the SAP IT Support Organization
Organizational Change Management Inside the SAP IT Support Organization

Organizational Change Management Inside the SAP IT Support Organization

By Bill Wood|April 2nd, 2012|

The last few weeks have focused on the path for IT leaders to become strategic business partners. Academic research shows that to gain Sustained Business Value from SAP Business Software, you must focus technology implementation efforts on business benefits. This includes using metrics to determine if business goals were achieved by the software implementation effort. Achieving Business Value from SAP Investment was about case studies that evaluated organizations with a business benefits approa [...]

Phase 6 RUN SAP ASAP Methodology
Phase 6 RUN SAP ASAP Methodology

Phase 6 RUN SAP ASAP Methodology

By Bill Wood|March 26th, 2012|

Anyone who has been around SAP for any period of time is reasonably familiar with the SAP ASAP Methodology. In fact I rarely see sales presentation materials from many system integrators which do not at least mention it. Even some of the bigger integrators with custom methodologies may reference it in passing and show the SAP Implementation Roadmap to demonstrate how their methodology has some similarity to it, or supplements some of the few gaps that may remain. In a prev [...]

How To Navigate the SAP Business Transformation Journey
How To Navigate the SAP Business Transformation Journey

How To Navigate the SAP Business Transformation Journey

By Bill Wood|March 19th, 2012|

One driver for this continuing Series on SAP Competency Center or SAP Center of Excellence is the desire for so many senior IT leaders to become future-state business strategist CIOs. The last post provided the introduction of SAP Enabled Business Transformation for IT Leadership, a key requirement for senior IT leaders to become strategic business peers. Additionally, that post introduced the three key milestones on the journey to the future-state business strategist IT leader-- especially if [...]