R3Now.com – ERP, SAP, and IT Solutions for IT Decision Makers

Why Indexed KPIs are Critical for Business Performance and Success

As I've written before not every metric for business or processes is a KPI.  Too many IT systems and too many companies define a departmental goal as a Key Performance Indicator creating unnecessary friction between other departments or areas of the company. By using a weighted index you significantly reduce, and in some cases eliminate the competing requirements. As part of a continuing effort on using key performance indicators for building a strategy focused organization I'm offering th...

About

Bill Wood started this site a few years ago after dealing with business, technology, and consulting for over 20 years.  Having participated on SAP ERP projects since 1994 and seeing many projects done well, and some done poorly, the idea was formed to create a truly customer / client - centered, and customer / client - focused information resource on how businesses can significantly increase their return on investment and satisfaction with technology projects. There are just too many consulta...

Competitive Pressures and Value Propositions, Is Lean the Answer?

Modern technology has lowered the barrier to entry for new competitors by allowing international outsourcing, greater agility, quicker product design to market, and specialized focus on niche markets causing more market fragmentation and specialization. Customers have a wide variety of information from sellers and the Internet about products, design, services, options, pricing, and availability.  Things are more dynamic than ever. Because of the pace of change, focusing on “best practices...