CIO, CFO, and CEO Alignment – Why ROI is Lacking from Today’s System Landscape

By |February 17th, 2010|

The first part of this series looked at the proper relationship for the CIO, CEO, and CFO. In today's business environment, the CIO role is already challenging and gaining in difficulty. Today's CIO must not only keep up with technology and business process improvement, but also become a "mini-MBA" in applying technology solutions to forward-looking business strategies, including customer acquisition, customer retention, revenue growth and profitability. Although it is a monumental task, it is [...]

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Where SAP Is Missing a Key Business and Market Opportunity for Leadership

By |February 10th, 2010|

In reading through a post on the CIO Magazine blogs (“ERP Costs: 3 Signs Companies Are Wasting Less Money” [FN1]) on Panorama’s comparison of Saas with traditional ERP, Saas is not all it is cracked up to be. SAP has failed to capitalize on the genuine shortcomings of Saas ERP compared to on-premise ERP solutions such as SAP. Saas ERP is implemented over 35% more quickly (11.6 mo v. 18.4), but costs only 10% less to implement (6.2 v. 6.9 ann. rev). Even though CEOs may be slightly more satisfie [...]

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ERP Consultants: Is the Promise of Knowledge Transfer just part of the Sales Pitch?

By |February 10th, 2010|

Most ERP projects promise to transfer software knowledge from the consultants to the client. Once a project is over however, the client is often clueless about how to make software configuration changes, and may even struggle with performing basic transactions in the system. So what gives? Even though many aspire for successful knowledge transfer, most businesses lack a real strategy to make it more than just a dream. Secondly, when push comes to shove, we often set learning to the side and thi [...]

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SAP CEO Leo Apotheker’s Departure – What is SAP’s Future?

By |February 8th, 2010|

Even though the timing of Apotheker's departure was unusual, I cannot say that I am surprised. If I look over the landscape of a CEO's job responsibilities (sales, strategy, etc.) and compare that to Leo's short tenure at SAP, I do not see any direction coming from the top. Leo Apotheker came in at a difficult time, but even in the midst of a global economic downturn, it is still possible to succeed. Setting aside SAP's maintenance few missteps, SAP lacked at forward-looking vision in 2010. SAP [...]

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Business and IT Alignment – Integrating Technology and IT Spend with Business

By |February 5th, 2010|

Aligning technology to business requirements is based on a few underlying assumptions that are often lacking from SAP projects. Those assumptions are 1) the business actually knows what their requirements are, 2) the project scope includes those requirements, 3) the right management and internal employees are committed and engaged, and 4) the system integrator you select has consultants with the required experience. Often, I see businesses fail to look beyond operational excellence areas of the [...]

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