ERP Project Planning – Getting Real (Part 1)

By |February 28th, 2010|

When the client is not heavily involved, expect plenty of project surprises and no ownership of responsibility. The ingredients for optimal success require active client participation at every stage of the project-- from project planning to project closure. Anyone who has been around ERP long enough understands that meaningful client involvement in the project is critical for success. However, many implementation projects start with the software consultants developing a project plan in a vacuum [...]

Why Indexed KPIs are Critical for Business Performance and Success

By |January 21st, 2010|

As I have written in previous articles, not every metric for business or processes is a KPI. Too many IT systems and too many companies define a departmental goal as a Key Performance Indicator, creating unnecessary friction among other departments or areas of the company. By using a weighted index, you significantly reduce, and in some cases eliminate, the competing requirements. As part of a continuing effort on using key performance indicators for building a strategy focused organization, I [...]

Competitive Pressures and Value Propositions, Is Lean the Answer?

By |November 10th, 2009|

Modern technology allows international outsourcing, greater agility, quicker product design to market, and specialized focus on niche markets, lowering the barrier to entry for new competitors and causing more market specialization. On the flip side, customers have a wide variety of information from sellers and the Internet about products, design, services, options, pricing, and availability. Business is more dynamic than ever. Because of the pace of change, focusing on internal process improve [...]

ERP Business Case: Do You Really Need a New System?

By |November 1st, 2009|

In many cases, those pushing for a new ERP system are comparing the worst of the current environment to an idealistic ERP concept. Sometimes the best way to avoid a train wreck is not to get on the train. In other words, do you really need a new ERP system, and if so, is now the right time to proceed? Performing an honest and thorough assessment of business needs and alternatives is an important part of taking ownership in the ERP business case. These questions are not popular to ERP enthusiast [...]

Why SAP Projects Fail to Deliver ROI and How to Change It

By |July 8th, 2009|

One reason businesses deal with failure of results in SAP implementations is lingering memories of the Y2K effect. At that time, businesses everywhere simply wanted to install ERP systems to take care of the looming potential crisis over the millennial changeover. After Y2K, the brief downturn in demand for ERP systems, along with the tech bubble burst in the stock market, created additional pressure. Unfortunately, they also overlooked SAP's full potential throughout the chaos. Because of this [...]

Using SAP to Improve Revenue and Profitability

By |January 17th, 2009|

For years, CIOs have been under pressure to cut costs, improve operational efficiencies, and automate the enterprise. CIOs who implement SAP have largely been effective at streamlining the back office. They have also succeeded at optimizing the extended supply chain because SAP supports execution activities well, therefore reducing costs. However, times are changing. For IT and SAP to successfully grow revenue and profitability, a business needs to understand where technology fits into the puzz [...]