Business Process Management's tag archives

Why Indexed KPIs are Critical for Business Performance and Success

As I've written before not every metric for business or processes is a KPI.  Too many IT systems and too many companies define a departmental goal as a Key Performance Indicator creating unnecessary friction between other departments or areas of the company. By using a weighted index you significantly reduce, and in some cases eliminate the competing requirements. As part of a continuing effort on using key performance indicators for building a strategy focused organization I'm offering th...

Competitive Pressures and Value Propositions, Is Lean the Answer?

Modern technology has lowered the barrier to entry for new competitors by allowing international outsourcing, greater agility, quicker product design to market, and specialized focus on niche markets causing more market fragmentation and specialization. Customers have a wide variety of information from sellers and the Internet about products, design, services, options, pricing, and availability.  Things are more dynamic than ever. Because of the pace of change, focusing on “best practices...

ERP Business Case: Do You Really Need a New System?

In many cases those pushing for a new ERP system are comparing the worst of the current environment to an idealistic ERP concept that is all things to all people. Sometimes the best way to avoid a train wreck is not to get on the train. In other words, do you really need a new ERP system and, if so, is now the right time to proceed? Performing an honest and thorough assessment of business needs and alternatives is an important part of taking ownership in the ERP business case, the decisio...
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