Competitive Pressures and Value Propositions, Is Lean the Answer?

By |November 10th, 2009|

Modern technology allows international outsourcing, greater agility, quicker product design to market, and specialized focus on niche markets, lowering the barrier to entry for new competitors and causing more market specialization. On the flip side, customers have a wide variety of information from sellers and the Internet about products, design, services, options, pricing, and availability. Business is more dynamic than ever. Because of the pace of change, focusing on internal process improve [...]

The Real Reason Executive Participation Creates IT Project Success

By |October 10th, 2009|

Since I started in the SAP and ERP arena in 1994, I have heard experts passionately declare that a key criteria for IT project success is executive participation. That mandate applies to any large scale project, whether through ERP, CRM, APO, SOA, BI, or other solutions. Many implementation companies wrongly believe that executive participation is only important because the executive brings authority and visibility to the project. However, a more overlooked yet crucial reason is the senior exec [...]

Opportunities for SAP Innovation

By |September 19th, 2009|

What if someone like me -- an independent consultant -- came along and said “SAP, I’ve got some really great ideas on how you can dramatically change the application for far greater success in the marketplace”? What if this change make the application more useful, and would not cost that much in developer time or resources? What if this change could be done almost completely with pre-existing functions, functionality, and code that SAP already has but has not done a good job themselves of integ [...]

Realizing SAP Business Benefit

By |August 26th, 2009|

When implementing or upgrading SAP, too often I encounter vendors and consultants who believe they are more qualified than they actually are. Think of backyard mechanics who changed the oil on someone's cars and checked the tire pressure a few times, then somehow think that qualifies them to do engine overhauls on Formula 1 race cars. Similarly, why do you expect old-style implementation vendors and consultants to transform your business into a competitive powerhouse by only addressing cost-foc [...]

Change How You Look at SAP to Create ROI

By |February 20th, 2009|

After participating in several ROI-focused projects, I learned many lessons. A few of those projects achieved great results, but unfortunately many more were mediocre. I will begin a series of articles on how to achieve value and ROI from an SAP implementation. For many years, a lot of literature, guidance, case studies, success stories and methods has discussed using SAP to automate processes and reduce costs. Unfortunately, a company may struggle to find help to achieve revenue and profitabil [...]

Using SAP to Improve Revenue and Profitability

By |January 17th, 2009|

For years, CIOs have been under pressure to cut costs, improve operational efficiencies, and automate the enterprise. CIOs who implement SAP have largely been effective at streamlining the back office. They have also succeeded at optimizing the extended supply chain because SAP supports execution activities well, therefore reducing costs. However, times are changing. For IT and SAP to successfully grow revenue and profitability, a business needs to understand where technology fits into the puzz [...]