SAP System Vendor Project Success Criteria & Factors 3

By |November 15th, 2010|

The other day, I made a post to SAP’s Community Network on how to ensure customers get the best SAP business software integrator for their money. One of the comments to that post suggested that I was advocating for customers using only SAP as their system integrator. In my response, I stated that my goal is to encourage SAP customers to get educated so they actually achieve value and ROI from their SAP business software projects. My response sums up why I started this site and what the posts he [...]

SAP System Vendor Project Success Criteria 1

By |November 1st, 2010|

Using the success criteria table laid out in SAP Success Factors for Vender Selection Responsibility Matrix 2 as a starting point for shared SAP project success, we will look at some strategies, tactics, techniques, and ideas for managing these shared responsibilities. By more aggressively managing these shared SAP critical success areas, we can set the correct tone and expectation for the SAP project. [FN1] This series will look at the things you should expect from your SAP system vendor, and [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 2

By |October 18th, 2010|

Based on a combination of the academic literature [FN1] and my personal experience, I have put together the following SAP and ERP Critical Success Factor Responsibility Matrix. The large “A” indicates a primary responsibility, a small “z” indicates a secondary responsibility, and a blank field indicates no direct responsibility. This is part of the continuing series on managing the SAP vendor relationship to ensure SAP project success. To do so, you need to review the SAP critical success facto [...]

Successful SAP Project Team Composition – Technicians or Experts?

By |September 27th, 2010|

Continuing on the theme from a previous post about getting SAP expertise, do you need SAP Technicians or Experts? I want to take some time to review an academic study about gaining SAP ROI and reducing your SAP TCO. The study points out the type of SAP project team expertise to gain ROI and competitive advantage from your ERP project. If you want real return, real results, and real benefits, then you need real skill (see e.g. Screening and Interview Methods to Find the Right Consultant – Part 2 [...]

SAP Reimplementation for Little More Cost than a Technical Upgrade Part 2

By |September 7th, 2010|

A number of important considerations in an SAP reimplementation do not exist for a technical upgrade. As a result, the upfront planning and evaluation time will be more involved. For example you need to consider any organization structure changes. How will any new organization structure items map to old ones? Then you need to analyze how to handle old master data if the organization structure changes are so significant that they require a whole new master data paradigm. If you have done a lot o [...]