Organizational Change Management Inside the SAP IT Support Organization

By |April 2nd, 2012|

The last few weeks have focused on the path for IT leaders to become strategic business partners. Academic research shows that to gain Sustained Business Value from SAP Business Software, you must focus technology implementation efforts on business benefits. This includes using metrics to determine if business goals were achieved by the software implementation effort. Achieving Business Value from SAP Investment was about case studies that evaluated organizations with a business benefits approa [...]

What are SAP Best Business Practices Anyway

By |March 7th, 2011|

Over the last couple months, I have seen a few posts debating the use of software “best business practices.” The basic takeaway is that if everyone uses the standard delivered “practices,” no one has competitive advantage. While this may be true for many software applications, two components of SAP make this idea misleading. Many of these commentators fail to recognize that SAP refers to different things as "best business practices." The key types of SAP best business practices involve the proc [...]

ERP vs. ERP II vs. ERP III Future Enterprise Applications

By |May 31st, 2010|

ERP I, ERP II, & ERP III Abstract ERP applications integrate enterprise operations within and across enterprise legal entities, or company codes. ERP ii (or ERP 2) applications extend supply functionality to external enterprises (generally vendor-affiliated companies or enterprises) to reduce cost, improve supply chain efficiency, and perform collaborative innovation. ERP iii (or ERP 3) enterprises go to the next level as they integrate the ERP and ERP ii functionality to include customers [...]

From Collaboration to Innovation to Market – Toward a Working Model

By |March 9th, 2010|

Too often today, I see hype around various social interaction methods in the enterprise. Some companies even talk about internally adopting social media platforms such as Facebook and Twitter. Facebook, Twitter, and other social media outlets may provide tremendous outlets for interacting with customers, gathering market intelligence, or promoting your brand. However, they can be more destructive than productive. Collaborative initiatives without a specific business purpose are disasters waitin [...]

ERP III – Is the Integration of Collaboration the Future of Enterprise Applications

By |February 11th, 2010|

When I was at Grant Thornton in the late 1990's, and then later when the management consulting organization was sold to Hitachi, I worked on a comprehensive knowledge management model (which I will refer to later in this article). The model can be applied to integrating collaboration tools into any enterprise application. Carefully structured and planned integration of collaboration tools can produce great results. However, integration is a challenge. Many social media types aim to tie collabor [...]

SAP, ERP III, SOA — The Learning Organization

By |April 27th, 2007|

  SAP Knowledge Management Introduction In the technology and business sectors, people are surrounded by buzzwords: ERP, SAP, SOA, you name it. However, these acronyms simply describe ways companies leverage technology for competitive business advantage. The systems are designed to reduce costs, streamline operations, increase revenue, and transform your organization [1]. Since ERP applications such as SAP have entered the business world, enterprises have struggled with one area: capturi [...]