Change Management Archives - Page 2 of 3 - Innovate. Integrate. Transform. Run.

Toward an SAP Center of Excellence or SAP Competency Center – PART 2
Toward an SAP Center of Excellence or SAP Competency Center – PART 2

Toward an SAP Center of Excellence or SAP Competency Center – PART 2

By Bill Wood|July 27th, 2010|

Part 2 of 3 SAP Competency Center – Doing Things Right VS SAP Center of Excellence – Doing the Right Things The SAP Center of Excellence approach assumes a dynamic organization that is experiencing a fair amount of change, at a pace that causes the organization to stretch. This is usually the case with growth-oriented companies that are seeking new competitive methods and ways of operating in a challenging global climate. The SAP Competency Center approach assumes a fairly stable business model [...]

Toward an SAP Center of Excellence or SAP Competency Center – PART 1
Toward an SAP Center of Excellence or SAP Competency Center – PART 1

Toward an SAP Center of Excellence or SAP Competency Center – PART 1

By Bill Wood|July 26th, 2010|

Part 1 of 3 Is There a Difference Between an SAP Center of Excellence, SAP Competency Center, or SAP Expertise Center? A while back, Michael Done and I were talking about his SAP Green Book-- thriving after going live with SAP [FN1]. As the conversation progressed, it was obvious to both of us that although he has been advocating for an SAP Center of Excellence for quite some time, few companies had succeeded in creating one.Our conversation started a lengthy thought process about our careers wi [...]

Series on SAP Competency Center or SAP Center of Excellence
Series on SAP Competency Center or SAP Center of Excellence

Series on SAP Competency Center or SAP Center of Excellence

By Bill Wood|July 21st, 2010|

THREE-PART SERIES ON DEVELOPING AN SAP CENTER OF EXCELLENCE. You probably already knew that a "Competency center" is focused on SAP application support such as help desk functions, system stabilization, troubleshooting, etc. But did you know that a true "Center of Excellence" is focused on the business and business drivers? The key goal of a "Center of Excellence" is to integrate not just the application, but the application support staff into the business. Business Transformation from [...]

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 1
Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 1

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 1

By Bill Wood|June 24th, 2010|

Why SAP Process Understanding, Troubleshooting Ability, and Knowledge Transfer Techniques Are Missing in SAP or ERP Projects Because an ERP system such as SAP has a single database or a single instance of data, a full process chain of dependencies is developed. Every organizational function becomes dependent on the process steps before and after it, no matter what department or area is responsible (Kallinikos, 2004). Because of these dependencies, a data error is no longer contained in a single [...]

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 2
Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 2

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 2

By Bill Wood|May 24th, 2010|

People, organizational, and change management strategies on an ERP implementation are usually more difficult than the technology implementation. ERP implementation changes to the business allow employees from different departments to become more knowledgeable about business in general (Hall, 2002) (see also The Top 5 ERP Success Factors by Project Stage from 22 Critical Success Factors about interdepartmental cooperation and communication). While deeper knowledge is good, it also presents a set [...]

Leading Change (and Change Management)
Leading Change (and Change Management)

Leading Change (and Change Management)

By MMyatt|May 17th, 2010|

“Leading Change” is clearly more difficult than realizing that change is needed. If you want to validate the prior statement reflect back on all of the “change agents” that have crossed your path over the years, ask yourself the following question: "How many of them have truly succeeded?" While we’ve heard a lot about change of late as it relates to our current political landscape, the power of real change is trivialized when it becomes little more than a political sound-bite. Whether in busine [...]