Business Strategy Archives - Page 4 of 10 - Innovate. Integrate. Transform. Run.

SAP ROI through Strategic Business Transformation
SAP ROI through Strategic Business Transformation

SAP ROI through Strategic Business Transformation

By Bill Wood|January 31st, 2011|

Many business ideas and paradigms have been proposed over the years. Some of them turn out to be fads, while others have enduring legacies. While many have merit, they all have one thing in common-- they are supposed to address the marketplace in some way. Whether or not they stand the test of time depends on how well they help businesses compete in a globally competitive marketplace. Enduring business ideas generally become part of an accepted business strategy. One example is Michael Porter's [...]

Successful SAP Project Team Composition – Technicians or Experts?
Successful SAP Project Team Composition – Technicians or Experts?

Successful SAP Project Team Composition – Technicians or Experts?

By Bill Wood|September 27th, 2010|

Continuing on the theme from a previous post about getting SAP expertise, do you need SAP Technicians or Experts? I want to take some time to review an academic study about gaining SAP ROI and reducing your SAP TCO. The study points out the type of SAP project team expertise to gain ROI and competitive advantage from your ERP project. If you want real return, real results, and real benefits, then you need real skill (see e.g. Screening and Interview Methods to Find the Right Consultant – Part 2 [...]

Series on SAP Competency Center or SAP Center of Excellence
Series on SAP Competency Center or SAP Center of Excellence

Series on SAP Competency Center or SAP Center of Excellence

By Bill Wood|July 21st, 2010|

THREE-PART SERIES ON DEVELOPING AN SAP CENTER OF EXCELLENCE. You probably already knew that a "Competency center" is focused on SAP application support such as help desk functions, system stabilization, troubleshooting, etc. But did you know that a true "Center of Excellence" is focused on the business and business drivers? The key goal of a "Center of Excellence" is to integrate not just the application, but the application support staff into the business. Business Transformation from [...]

More on Vendor Selection Criteria and Methods for ERP Project Success
More on Vendor Selection Criteria and Methods for ERP Project Success

More on Vendor Selection Criteria and Methods for ERP Project Success

By Bill Wood|June 29th, 2010|

Using the RFI and RFP Process for your ERP or SAP Education During the vendor selection process, you should use the RFI (Request for Information) and RFP (Request for Proposal) processes to solicit comments, methods, tools, and resource examples of how knowledge transfer will be handled. In other words, be sure to actively engage in the RFI and RFP processes rather than simply using them as some kind of a checklist or scorecard for the correct vendor. This is your first and best chance to gain [...]

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 1
Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 1

Change Management Strategies and Knowledge Transfer Processes for a Successful SAP Project 1

By Bill Wood|June 24th, 2010|

Why SAP Process Understanding, Troubleshooting Ability, and Knowledge Transfer Techniques Are Missing in SAP or ERP Projects Because an ERP system such as SAP has a single database or a single instance of data, a full process chain of dependencies is developed. Every organizational function becomes dependent on the process steps before and after it, no matter what department or area is responsible (Kallinikos, 2004). Because of these dependencies, a data error is no longer contained in a single [...]

Customer Relationship Management or CRM
Customer Relationship Management or CRM

Customer Relationship Management or CRM

By MMyatt|June 13th, 2010|

Customer Relationship Management (CRM) is a core business practice that almost everyone reading this post is familiar with at some level. You have likely read about CRM, attended workshops and seminars on the subject, and perhaps even believe you have implemented a CRM initiative. While customer relationship management is certainly not a new business practice, it is also not a practice that most executives understand or leverage to its maximum capabilities. In today’s post, I will provide an ov [...]