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Software Consulting Firms and Clients Myths and Half Truths
Software Consulting Firms and Clients Myths and Half Truths

Software Consulting Firms and Clients Myths and Half Truths

By Steve Phillips|December 6th, 2010|

The following is a post from my friend Steve Phillips who runs a great site entitled "Street Smart ERP Blog." This is a nice complement to the series I just finished on SAP and ERP critical success factors. ================= Steve Phillips writes: Having spent the majority of my career in the shoes of a software consultant or client, I have often wondered why many find it necessary to perpetuate the old myths and half-truths regarding the consultant/client relationship. My feeling is given the [...]

SAP System Vendor Project Success Criteria & Factors 3
SAP System Vendor Project Success Criteria & Factors 3

SAP System Vendor Project Success Criteria & Factors 3

By Bill Wood|November 15th, 2010|

The other day, I made a post to SAP’s Community Network on how to ensure customers get the best SAP business software integrator for their money. One of the comments to that post suggested that I was advocating for customers using only SAP as their system integrator. In my response, I stated that my goal is to encourage SAP customers to get educated so they actually achieve value and ROI from their SAP business software projects. My response sums up why I started this site and what the posts he [...]

SAP System Vendor Project Success Criteria 1
SAP System Vendor Project Success Criteria 1

SAP System Vendor Project Success Criteria 1

By Bill Wood|November 1st, 2010|

Using the success criteria table laid out in SAP Success Factors for Vender Selection Responsibility Matrix 2 as a starting point for shared SAP project success, we will look at some strategies, tactics, techniques, and ideas for managing these shared responsibilities. By more aggressively managing these shared SAP critical success areas, we can set the correct tone and expectation for the SAP project. [FN1] This series will look at the things you should expect from your SAP system vendor, and [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 2
SAP Success Factors for Vendor Selection – Responsibility Matrix 2

SAP Success Factors for Vendor Selection – Responsibility Matrix 2

By Bill Wood|October 18th, 2010|

Based on a combination of the academic literature [FN1] and my personal experience, I have put together the following SAP and ERP Critical Success Factor Responsibility Matrix. The large “A” indicates a primary responsibility, a small “z” indicates a secondary responsibility, and a blank field indicates no direct responsibility. This is part of the continuing series on managing the SAP vendor relationship to ensure SAP project success. To do so, you need to review the SAP critical success facto [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 1
SAP Success Factors for Vendor Selection – Responsibility Matrix 1

SAP Success Factors for Vendor Selection – Responsibility Matrix 1

By Bill Wood|October 11th, 2010|

After a short look at the peer-reviewed academic literature, Anil Bhagwani did a brief case study on ten failed SAP implementations and ten successful SAP implementations. From these, he continued to distill SAP critical success factors. For more vendor selection background, please refer to another study: SAP Implementation Partner or Company Selection Criteria. Common SAP Critical Success Factors (CSF's) Identified for Successful ERP Implementations The study author's perspective and summary o [...]

The Consultant Certification Ruckus
The Consultant Certification Ruckus

The Consultant Certification Ruckus

By Michael Doane|October 4th, 2010|

Here we go again. Jon Reed, Dennis Howlett, Martin Gillet, Michael Koch, and Leonardo Di Araujo, collectively known as the Certification 5, have posted a 55-page, somewhat discoordinated white paper exploring the need to vastly upgrade the SAP consulta...