SAP System Vendor Project Success Criteria & Factors 3

By |November 15th, 2010|

The other day, I made a post to SAP’s Community Network on how to ensure customers get the best SAP business software integrator for their money. One of the comments to that post suggested that I was advocating for customers using only SAP as their system integrator. In my response, I stated that my goal is to encourage SAP customers to get educated so they actually achieve value and ROI from their SAP business software projects. My response sums up why I started this site and what the posts he [...]

SAP System Vendor Project Success Criteria & Factors 2

By |November 8th, 2010|

This is a continuing post in an extensive series on achieving SAP project success. For the complete series, please see the Additional Resources list at the end of this article. Last week's post looked at some of the key factors around the type of consultants you need for success, your project approach, and the structure around the project. This week, we will continue exploring details around the SAP critical success factors (SAP CSF’s) as they relate mostly to SAP project scope and SAP project [...]

SAP System Vendor Project Success Criteria 1

By |November 1st, 2010|

Using the success criteria table laid out in SAP Success Factors for Vender Selection Responsibility Matrix 2 as a starting point for shared SAP project success, we will look at some strategies, tactics, techniques, and ideas for managing these shared responsibilities. By more aggressively managing these shared SAP critical success areas, we can set the correct tone and expectation for the SAP project. [FN1] This series will look at the things you should expect from your SAP system vendor, and [...]

SAP Project Implementation Strategies and Approaches

By |October 25th, 2010|

For a brief intermission before I make the final posts on managing the shared responsibilities for SAP project success, I thought I would offer this explanation of the different strategies and approaches for an SAP project. There are three key dimensions to an implementation strategy: 1) the vendor type, 2) the methodology-tools-templates-resources for a project, and 3) the implementation approach. The decisions you make around these three areas generally make up the implementation strategy for [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 2

By |October 18th, 2010|

Based on a combination of the academic literature [FN1] and my personal experience, I have put together the following SAP and ERP Critical Success Factor Responsibility Matrix. The large “A” indicates a primary responsibility, a small “z” indicates a secondary responsibility, and a blank field indicates no direct responsibility. This is part of the continuing series on managing the SAP vendor relationship to ensure SAP project success. To do so, you need to review the SAP critical success facto [...]

SAP Success Factors for Vendor Selection – Responsibility Matrix 1

By |October 11th, 2010|

After a short look at the peer-reviewed academic literature, Anil Bhagwani did a brief case study on ten failed SAP implementations and ten successful SAP implementations. From these, he continued to distill SAP critical success factors. For more vendor selection background, please refer to another study: SAP Implementation Partner or Company Selection Criteria. Common SAP Critical Success Factors (CSF's) Identified for Successful ERP Implementations The study author's perspective and summary o [...]