Using Key Performance Indicators for Building a Strategy Focused Organization

By |December 18th, 2009|

The key performance indicator acronym (KPI) is used so much that it has come to be associated with any type of business measure. Everything is called a KPI, which distracts from its purpose as an important business tool. Not every measure is a KEY Performance Indicator, only those measures that are crucial to making a difference in the marketplace, your company health, and performance. Because of this confusion around Key Performance Indicators, businesses often use the wrong measurements. Too [...]

Using KPIs to Align Your SAP Business Case to Strategic Business Direction

By |December 18th, 2009|

On their first attempt, few companies see dramatic transformations with Key Performance Indicators. Many businesses or organizations eventually abandon the efforts because they start out with poor alignment between what they are measuring and the business value proposition or their underlying competitive pressures. Some companies eventually develop some great reports and a dashboard for their executives or senior managers. However, few companies effectively use a Key Performance Indicator in a [...]

Business Strategy and IT Strategy to Reproduce Apple Innovation

By |December 2nd, 2009|

What are the Apple Innovation Secrets of Steve Jobs? Steve Jobs focused Apple innovation on competitive pressures and value propositions. He relentlessly focused organizational energy on customer-centered innovation and customer experience. In a nutshell, his innovation secret (if it can be called that) was the relentless pursuit of improving customer experience. As early as 2002, Steve Jobs told the world about his competitive strategy. During his statement, you can tell he was carefully evalu [...]