R3Now.com – ERP, SAP, and IT Solutions for IT Decision Makers

CRM, ERP, BI, and IT Investment — Where Do You Find the Business Benefit?

Retool, retool quickly! Most companies want to use CRM applications as a way to “supercharge” their sales forces.  They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline and to have better market insight.  But few companies realize these goals.  After going through some of the academic studies and literature about CRM implementation there is evidence to suggest that some companies see some limited benefit from their CRM implementations, b...

Opportunities for INNOVATION SAP, HELLO?

What if some little guy like me--, a lowly contract consultant came along and said “SAP, I’ve got some really, really great ideas on how you can dramatically change the application for far greater success in the marketplace!”  What if it would make a significant change in the usefulness of the application, AND would not cost that much in developer time or resources.  What if it could be done with almost completely pre-existing functions, functionality, and code that SAP already has bu...

ERP Failure: The Organization is More Than Partially To Blame

You really have to wonder, does any organization spend millions of dollars on SAP (or any other software) with the goal of failing? The scope of a typical ERP project impacts almost every aspect of the organization and the implementation risks are real. It is not unusual when actual project timelines exceed the original schedule by well over 100%. The cost of consulting services alone can grow to 4 - 5 times the cost of the ERP software (with even greater upside risk potential). Finally, ...