Retool, retool quickly! Most companies want to use CRM applications as a way to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline and to have better market insight. But few companies realize these goals. After going through some of the academic studies and [...]
What if some little guy like me–, a lowly contract consultant came along and said “SAP, I’ve got some really, really great ideas on how you can dramatically change the application for far greater success in the marketplace!” What if it would make a significant change in the usefulness of the application, AND would not [...]
You really have to wonder, does any organization spend millions of dollars on SAP (or any other software) with the goal of failing? The scope of a typical ERP project impacts almost every aspect of the organization and the implementation risks are real. It is not unusual when actual project timelines exceed the original schedule [...]