Expectation Setting Probably one of the most overlooked consulting and management skills is expectation setting. More often than not, the difference between a good job and a mess is the understanding of what was expected. This is true both from the person who is supposed to meet the expectation (the consultant or implementation vendor) as [...]
A good SAP project with solid performance requirements will often be a stressful experience. Anyone who has been through any ERP implementation has experienced those project stresses. And although this may sound counterintuitive, if you’ve chosen the right people for the project during the course of the implementation tempers will flare. Why do tempers flare with [...]